Questions about the clinic and consultations

No. You can book a private specialist consultation directly. A referral letter from your GP is useful because it summarises what has already been tried, and some insurers ask for one before authorising a claim, but it is not a requirement for being seen.

Knee and hip replacement, including robotic-arm assisted technique, and keyhole surgery of the knee, shoulder and ankle. That covers worn joints, sports injuries such as cruciate ligament and meniscal tears, shoulder problems including rotator cuff tears, frozen shoulder and recurrent dislocation, and ankle injuries.

A history of the problem, an examination of the affected joint and the joints above and below it, a review of any imaging you bring, and a discussion of the options. If further imaging is needed it is usually arranged the same day. You should leave understanding what the diagnosis is, what the options are, and what happens if you do nothing.

Bring whatever you have, including the written reports, even if they are a few years old. Old imaging is genuinely useful because it shows how the joint has changed over time. If new imaging is needed, it can be arranged, but there is no reason to repeat something recent.

No, and most consultations do not end in an operation. A large part of the work is establishing whether a joint needs surgery at all, and identifying the patients for whom strengthening, weight management, injection or simply time is the better answer.

Yes, and it is a common reason for consultation. Bring the imaging and, if you have it, the written recommendation. A second opinion is most useful when the plan was made without recent weight-bearing imaging, when alternatives were not discussed, or when you are younger than the usual age for the procedure recommended.

Private appointments are usually available within days. Contact the clinic on +60122218098, by WhatsApp on the same number, or by email for current availability.

Yes. Send imaging and a short history before booking flights, so you know whether the trip is worth making and how long to plan to stay. The international patients page sets out how to structure the visit and, importantly, the question of when it is safe to fly home.

Because Malaysian medical advertising rules do not permit them. Patient testimonials about a practitioner’s skill or the treatment received are not allowed, and claiming to be the best or the only one in a field is an ethical breach under the Malaysian Medical Council guidelines. Figures of that kind are also not comparable between surgeons, since they depend heavily on which patients each surgeon operates on.

You can ask about appointments, logistics and what to bring. What cannot be done remotely is diagnosis or a treatment plan, because those require an examination. If a joint is acutely injured, locked, or will not bear weight, go to a hospital emergency department rather than waiting for a reply.

English and Bahasa Malaysia. See the clinic directly for other languages.